ePacket is an agreement that the Chinese and Hong Kong governments have with the US postal service and a ton of other countries including Canada and Australia to ship light ecommerce packages from China, relatively cheaply and within 7-20 days and often much quicker. ePacket provides merchants and customers end to end tracking to monitor and locate their package on official websites such as EMS.com and the United States Postal Service website.
For dropshippers, ePacket has been massive and essential to the long-term success of their business. For years, dropshippers were plagued for with long, unreliable, and expensive shipping times and little visibility into the fulfillment process. As you can imagine, that was a nightmare for customer service, and establishing long-term trust between buyers and dropshipping companies. ePacket has totally revolutionized shipping small packets from China to Europe, Australia & North America.
The length, height, and thickness of the package shouldn’t exceed 36″ (90cm). And the weight shouldn’t exceed 4 and half pounds, and the price can’t have a value higher than $400 USD. Lastly, the package must be shipped from China or Hong Kong to eligible countries, which you can find an up-to-date list in the description. If you want to track your packages using Oberlo, click on “my orders” and you’ll see the tracking code directly next to your fulfilled orders.
The majority of the products in the Oberlo Marketplace are eligible for ePacket delivery, making it easy to select qualified products If, however, you’re not using Oberlo, you can easily track your orders on services. Customers may have to pay taxes and customs fees for their products, and it’s different for every product, so it’s a good practice to make that known on an F.A.Q page and throughout the buying process so it’s not a complete surprise for your customer.